Diablo 2: Resurrected's launch day server issues may be a stain on its legacy

This story about the importance of getting it right the first time, boiled down, in 1:50 minutes.

What's the fuss?

Hordes of players are frustrated that they couldn't play the highly-anticipated remake they purchased right away due to technical issues. Unfortunately, this occurs way too often.

The situation

The Diablo franchise, especially Diablo 2, literally created a new genre of video game when it released back in 2002 by Blizzard Entertainment (who are currently under investigation by the state of California and the SEC).

Gamers around the world adored the game for its non-stop action and its addicting bread-crumb trail of digital loot.
Following the trend of remastering old games, Blizzard announced a complete remaster of Diablo 2, entitled Diablo 2: Resurrected.

As you can imagine, millions were excited to fully embrace this nostalgia-filled quest - but many couldn't.

When the game launched today, players were immediately stricken with connectivity issues when trying to create their own lobbies for online play.
The problems were pervasive enough to have caught Blizzard's attention, seemingly becoming fixed hours later.

Boiling it down

You would think for a billion dollar company like Blizzard, these technical hiccups wouldn't occur in the first place.

However, they are far too common when modern online games first release.
The culprit - an unanticipated influx of excited players trying to get into the game all at once, overloading the game's servers.
In severe cases, these issues can become so bad that they leave a stain on an otherwise good game's legacy.

This is why games have betas before they officially release, giving fans a chance to play an early version of the game while allowing the developer to stress-test their servers.

The thing is, Diablo 2: Resurrected did have a beta, which makes it puzzling that they ran into the issue at all.
Giving them the benefit of the doubt, the number of beta players could have been multiples lower than the audience upon official release, thus catching the servers off guard.

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