Hordes of players are frustrated that they couldn't play the highly-anticipated remake they purchased right away due to technical issues. Unfortunately, this occurs way too often.
The Diablo franchise, especially Diablo 2, literally created a new genre of video game when it released back in 2002 by Blizzard Entertainment (who are currently under investigation by the state of California and the SEC).
As you can imagine, millions were excited to fully embrace this nostalgia-filled quest - but many couldn't.
You would think for a billion dollar company like Blizzard, these technical hiccups wouldn't occur in the first place.
This is why games have betas before they officially release, giving fans a chance to play an early version of the game while allowing the developer to stress-test their servers.
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